The 7^th China’s overall after-sales service survey was jointly held by China Chamber of Commerce and China Foundation of Consumer Protection in Beijing days ago. TISCO outperformed its counterpart in after-sales service and was awarded the honored title of “Best Ten After-sales Service Supplier in China”. Information shows that it is the fifth consecutive time for the company to won the honor.

The campaign of “China’s Overall After-sales Service Survey”, aiming at improving service level of all industries, has been held every two years since 2003. The survey is done as per “Evaluation System of Commodity After-sales Service”, a national standard issued by the General Administration of Quality Supervision, Inspection and Quarantine of the People's Republic of China and the Standardization Administration of the People's Republic of China. The evaluation is conducted by expert committee in a manner of openness, equity and fairness. The campaign has been highly accepted by the society and widely participated into by thousands of enterprises.

TISCO, the company who keeps the “customer oriented” service concept for years, deems the customer satisfaction as highest aim, cooperates with customers in honest manner, and seeks mutual benefit and win-win endings. To face recent slump in steel industry, TISCO continually focuses on customers’ demands, optimizes business procedures, and responds quickly to the market; the company innovates in marketing mode, strengthens customers relationship management, supplies value-added services, heightens customer satisfaction, shares market risk encountered by the customers, and realizes win-win cooperation. With its complete service system, logical procedures, transparent institutes, good sense of responsibility, and scientific evaluation system, TISCO passed the survey dominated by the “Evaluation System of Commodity After-sales Service” (GB/T27922), and won the title of “Best Ten After-sales Suppliers in China”.